Feb 20, 2013

Server Repair - Coming Soon!

There have been some issues going on with the server freezing randomly with no obvious reasons as to why it's doing this. 

Kainzo is aware of the situation and is doing all that he can to fix this issue as quickly as possible. 

After much research and a few attempts at fixing this, we believe the problem may be with the Motherboard and that we unfortunately got some bad hardware to run the server on. 



These are the current plans Kainzo has to fix the problem: 
  1. Transition to a Dedicated Server via a respectable host ($200-$400 a month)
  2. Order new parts (Motherboard, RAM and SSD's) to repair the problem
  3. Get Collocated Box back 
  4. Repair machine, replace RAM and Motherboard, add in SSD's
  5. Test the machine for several weeks as the official test server (in hopes of no more crashes)
  6. Send machine to new collocation host with DDOS protection
  7. Remove dedicated server and resume hosting from collocated box.

There is a possibility that this may not fix the problem but it's the most likely cause for the issues the server has been having. Please be patient with these bugs as this fix will not happen overnight nor will this be a cheap and easy fix.
 
For more information about this issue, please feel free to visit the Server Repair thread, posted by Kainzo.

Herocraft is a non-profit server that relies on supporters and contributors to stay alive. If you would like to help support Herocraft, please visit our Store or our Contributor's Page

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